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Product Use
How to Set Up Your Epson TM-C3500 for Fan Fold Printing
Procedure for Fan Fold Printing on the Epson TM-C3500   Open "Devices and Printers", select "Printing Preferences" for the C-3500 Select "Printing Utilities" then "Printer Setting Utility (P)" Under "Media Settings" change "Media Source" ...
How To Remove Spent Ribbon From Datamax H-Class Printers
Spent Ribbon To Remove spent ribbon grasp the flange on the ribbon take up the spindle and pull away from the side of the printer. This will slightly collapse the diameter of the spindle allowing you to slide the spent ribbon off. See picture below...
Finding the best lamination
THE Basics OF OVERLAMINATE SELECTION   When producing pressure-sensitive graphics applications, the proper choice of material components is critical to success. However, navigating the multitude of options available can be ...
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Printer Support
How to Set Up Your Epson TM-C3500 for Fan Fold Printing
Procedure for Fan Fold Printing on the Epson TM-C3500   Open "Devices and Printers", select "Printing Preferences" for the C-3500 Select "Printing Utilities" then "Printer Setting Utility (P)" Under "Media Settings" change "Media Source" ...
Epson C-3500 Registration and Alignment Problems
Epson C-3500 Registration and alignment problems.Possible SolutionWhen text or image does not align properly on media (though alignment is correct in software program) and there are registration problems, perform the following steps:Open Devices and ...
Epson C-3500: Occasional Paper Jam and Poor Quality Print
The paper jams occasionally and there are sometimes faded black or white lines that creates poor print quality. What steps should be checked?     The shutters on the Platen may not be adjusted correctly.    The C3500 uses a...
Epson C-7500 Media Specifications
Media Specifications:    Backing paper width – 50 mm to 112 mm (1.97” to 4.41”)    Label width – 46 mm to 108 mm (1.81” to 4.25”)    Label length (Black Mark) – 25.4 mm to 603...
Epson C-831 Media Specifications
Media Specifications (Continuous):    Width -- 76.2 mm to 241.3 mm (3.0 to 9.5 inches)    Lenght (one page) -- 12.7 mm to 558.8 mm (0.5 to 22.0 inches)    Thickness -- 0.065 mm to 0.14 mm (0.0025 to 0.0055 inch)  ...
FAQ: Epson C-7500
Does the C7500 support Continuous paper with no marks? Answer: No. What Media forms are supported? Answer: Die-cut Label (Gap), Die-cut Label (BlackMark), Continuous Label (BlackMark), Continuous Paper (BlackMark). Will the C7500 accept media with...
FAQ: Epson C-3500
What is the minimum to maximum range for Label length? Answer: 0.31 – 44.00 Inches What size Cores will work in the C3500? Answer: External Diameter 1.74 – 4.00 Inches. What size Cores will work in the C3500? Answer: External Diameter 1.74 – 4....
Manual Sensor Calibration for Datamax H-Class Printers
  Occasionally you may have to perform a manual calibration of the sensor. Sometimes the sensor will fault out and not auto-calibrate. This is generally caused when changing to different stock or you are switching between different colored stock...
How To Confirm Correct Toshiba/Tec Printer Series
In the past some Toshiba/Tec series B and SX printers where incorrectly labeled. Therefore, when ordering parts or needing technical assistance it is necessary to confirm correctly what series printer you my have. To do this, we need to look at the orientation...
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Stock BarTender Templates
Downloadable BarTender Templates
  Below is a library of downloadable BarTender files covering a large range of WestHort products. Here you will find for ease of use pre-made templates for Pot Stakes, Wrap Around Tags, and certain Labels.   NOTE: For Internet Explore users...
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General Information
Epson "Spare in the Air" printer program
"Spare-In-The-Air" is an extremely affordable service solution for companies that cannot afford to have their systems out of service for longer than 24 hours. This quick, overnight replacement program bridges the gap between the turn-around time of depot...
FYI - Proofs for Custom Labels
When ordering a custom tag or label and proof is requested, PDF Proofs will sometimes not scale exactly depending on the settings and inherent limitation of the software, but the finale produced label will have the correct dimensions.
Epson C-7500 Media Specifications
Media Specifications:    Backing paper width – 50 mm to 112 mm (1.97” to 4.41”)    Label width – 46 mm to 108 mm (1.81” to 4.25”)    Label length (Black Mark) – 25.4 mm to 603...
Epson C-831 Media Specifications
Media Specifications (Continuous):    Width -- 76.2 mm to 241.3 mm (3.0 to 9.5 inches)    Lenght (one page) -- 12.7 mm to 558.8 mm (0.5 to 22.0 inches)    Thickness -- 0.065 mm to 0.14 mm (0.0025 to 0.0055 inch)  ...
FAQ: Epson C-7500
Does the C7500 support Continuous paper with no marks? Answer: No. What Media forms are supported? Answer: Die-cut Label (Gap), Die-cut Label (BlackMark), Continuous Label (BlackMark), Continuous Paper (BlackMark). Will the C7500 accept media with...
FAQ: Epson C-3500
What is the minimum to maximum range for Label length? Answer: 0.31 – 44.00 Inches What size Cores will work in the C3500? Answer: External Diameter 1.74 – 4.00 Inches. What size Cores will work in the C3500? Answer: External Diameter 1.74 – 4....
GHS Labels with BS5906 Standards
Currently, WestHort does not offer a GHS label solution that incorporates the BS5906 approval requirement for self-adhesive labels on drums of chemicals which in turn need the International Maritime Dangerous Goods (IMDG) certification.
Do You Charge Sales Tax for Marijuana \ Cannabis producers
Yes, for the State of Washington and California, only for products used in operations.
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Software
How do I move my software license to a different or new container?
Need help moving your software license to a different or new computer? Visit the link below for step-by-step instructions! How to Move your Software License If you do not find the page above helpful, call WestHort for further assistance.
BarTender - Moving Your Software License To a New Computera
Need help moving your software license to a different or new computer? Visit the link below for step-by-step instructions! How to Move your Software License If you do not find the page above helpful, call WestHort for further assistance.
Epson GP-C831 — Creating a Template in BarTender
<p>Here is the link taking you to the full PDF file with all the informaiton. Copy and paste this into a new tab.</p><p><span style="font-size: x-small;">https://staffordpress.com/pub/media/downloadable/Epson-GP-C831-Creating-...
Epson GP-C831 — Creating a Template in Nicelabel
Here is the link taking you to the PDF for all the information! Copy and past this link in a new tab! https://staffordpress.com/html/pub/media/downloadable/Epson-GP-C831-Creating-a-Template-in-BarTender.pdf
NiceLabel Printer Settings for Toshiba Printer
Here is the link taking you to the PDF for all the information! Copy and paste the link into a new tab! https://staffordpress.com/pub/media/downloadable/Nicelabel-Printer-Settings-for-Toshiba-Tec.pdf
Important BarTender Printer Settings
Upon creation of a new BarTender Template it is important that certain print settings are adjusted correctly. The Default settings often do not achieve acceptable print quality when printing to nursery stock. This guide will walk you through the process...
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Product Solutions
Recommendations when printing to Pot Stakes
When printing to our EnviroStake (PPSP series) and UltraStake (USP series) family of Pot Stakes, heat and speed settings are often not set optimally. If you are experiencing print quality issues, please apply the following settings: For BarTender users...
Finding the best lamination
THE Basics OF OVERLAMINATE SELECTION   When producing pressure-sensitive graphics applications, the proper choice of material components is critical to success. However, navigating the multitude of options available can be ...
View all