Epson C-3500 Registration and Alignment Problems

Epson C-3500 Registration and alignment problems.


Possible Solution

When text or image does not align properly on media (though alignment is correct in software program) and there are registration problems, perform the following steps:


Open Devices and Printers.


Right click the Epson C-3500 icon.


Select Printing Preferences. Click “User Defined” so we can create the appropriate template


for your label. Give the template a name under “Media Layout Name”.


Select what “Media Form” you will be using. Example: Die-cut Label (Gap), Black Mark, etc.


Define label dimensions accordingly. If “Die-cut Label (Gap)” is selected it is critical that the


correct measurement is added in the gap field. Default is usually 0.24 inches. A different


measurement here can, and most likely will, lead to further registration problems and label


skipping. Measurement range is 0.12 - 0.24 inches.


Check “Borderless Printing” to maximize your printable area.


Save and Close.


In the “Printing Preferences” window under the “Roll Paper Saving” options you have three


choices: Eliminate Lower Margin, Eliminate Lower and Upper Margin, and No Saving. Select


“No Saving”.


Make sure that under “Media Layout” your media form (Gap, black mark, etc.) is correct for


the media stock that you will run through the printer. When performing this function ensure


that the printer is empty of any stock. Click “OK” and exit.


Open your preferred Printing Software (for this example Bartender was used)


Select or create your Label. (Note: When creating your label make sure that when you are


given the option to “select Printer” from the list that the C-3500 is chosen. Next, when the


“Template Size” window is presented, click “User Defined Size”. You should see in the drop


down window that opens the template that was created earlier in the Epson Printing


Preferences -- Select it.


When you are ready to print, Click the “Print” icon and in the now open print window select


“Document Properties”. This will open the “Epson” Properties window. Ensure that under


“Roll Paper Saving” the options “No Saving” is selected. Hit “OK” and print.

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